Business Editors/High-Tech Writers
SANTA CLARA, Calif.--(BUSINESS WIRE)--Jan. 13, 2004
Datanautics, a leading provider of analytic solutions that help companies effectively use the Internet to build long-term, multi-channel customer relationships, has appointed industry veteran Jim Harter as Vice President-Client Services. Harter has served in a variety of professional services and systems engineering management positions with leading Internet technology and enterprise application companies since the mid 1980s.
Prior to joining Datanautics, Harter was Vice President, Professional Services for venture-financed Covalent Technologies, a leader in Apache-based Web application management solutions, where he managed pre-sales engineering and post-sale customer operations.
Previously, he served as Vice President, Professional Services at Tumbleweed Communications (Nasdaq:TMWD), a leading supplier of secure messaging and e-mail policy management solutions. With responsibility for all post-customer sales operations, he grew Tumbleweed's Professional Services operations to a total staff of 50 in five North American locations.
Before Tumbleweed, Harter held executive positions at Broadvision (Nasdaq:BVSN), and Apple Computer (Nasdaq:AAPL).
Harter attended the University of Illinois. He is a resident of Dublin, California.
"We are delighted to attract a seasoned professional with the engineering skills and management expertise that Jim Harter brings to Datanautics," said P.K. Karnik, President and Chief Executive Officer. "Our products are the result of 7 years of R&D, but superior Client Service is essential in enabling our clients to increase the effectiveness of their Internet marketing and merchandising initiatives, better manage customer interactions across multiple channels, and streamline business operations. As a member of our executive management team, Jim will play an integral role in building a client services team capable of serving our clients around the world," Karnik added.
Headquarters Relocated
Datanautics also announced relocation of its headquarters to Santa Clara, California from nearby Fremont. Datanautics is now located at 2953 Bunker Hill Drive, Santa Clara 95054, Tel: 408/350-1300 Web: www.Datanautics.com
In December, the company announced that it had established two new European operations -- a Customer Technology Support Center in Cologne, Germany, and a European Research & Development Center (ERDC) in Stirling, Scotland.
About Datanautics
Datanautics' solutions transform volumes of complex Internet data into actionable information that executives and managers use to drive key business decisions and improve the return on their Internet investment. Customers include industry leaders such as Citicorp, Eastman Kodak, Lands' End, Macy's, Lycos Europe and Deutsche Telecom.
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